Shipping Information
Ship to the United States, Canada, Australia, the United Kingdom and Select European Countries only!
Shipping Fee:
Free Standard Shipping for orders over $79
Free Express Shipping for orders over $159
Or
|
Shipping Method |
Estimated Delivery Time |
Shipping Fee |
|
Standard Shipping |
15 - 20 Days |
$6.99 |
|
Express Shipping |
10 - 15 Days |
$12.99 |
Processing Time
It might take 1-5 business days, excluding holidays, to process your order. You will receive a notification email with tracking information once your order has been shipped.
Estimated Delivery Time
Standard Shipping: 15-20 Days (Including Process Time)
Express Shipping: 10-15 Days (Including Process Time)
Taxes
When applicable, you are responsible for paying import taxes and duties. For further details please contact your local customs office.
Cancellation
A confirmation email will be sent to you once you complete the order and we will prepare your order immediately. If you need to change or cancel your order, please reach us at support@teesur.com as soon as possible and we will do our best to help.
Tracking Information
- Ifthe tracking informationshows that thepackage has been delivered to your order address, but you have not receivedit, please contact the courierdirectly to investigate. Wewill not be responsiblefor lost packageswith “delivered”tracking status.
- After yourpackage is shipped (after 1-5 business days processing time), please allowanother 1-2 days for tracking information toupdate. Pleasefeel free to contact usif theestimated deliverydatehas passed, or if you have any concerns regarding the shipping status.
- You can track your order HERE, or access the page from the footer menu.
Possible Delays
The COVID-19 pandemic has created record-breaking shipment volumes - this has created shipping volumes that are taxing logistics networks nationwide, which may cause delays.
The teesur.com is NOT responsible for:
- Ordersmarked“delivered”by thecourier.Pleasecontact your local Post Officeor the courier to obtain information regarding your package.
- Wrong address. We will not be responsible if a package is shipped back to us due to an incorrect or undeliverable address.
Contact us
Thanks so much for your trust in our website shopping, we will try our best to solve your problems, and you will absolutely get a reply within 24 hours!
Workdays Time：(9 AM - 7:30 PM GMT+8)
If you have any further questions, please contact support@teesur.com at any time.